unified gastronomic
Membership, Loyalty &
reservation platform
Membership and loyalty platform, CRM-system, Hostess UI for reservation management, food delivery service
and mobile app, united in one eco-system
Services
New digital experience with
traditional quality of service
Partners
Table
reservation system and
hostess user interface
  • An option for all restaurants in a single group to use a unified system under common rules
  • Guest inventory (including their unified individual profiles and history of visits)
  • Detailed guest information - tags, loyalty status, preferences and notes
  • Floorplan configurator, flexible setting of Shifts and operational timetable of the restaurant
  • Average bill and total spent information for each guest, loyalty level and special tags for guest status identification
  • Deposite system with automated payments and penalty charge for no show
  • Advantageous options for reservation management - Grid, drag&drop features on the floorplan, advanced overbooking system
  • Autocompletion guest data when entering mobile number or receiving a call
  • Configurable levels of access
  • Adaptive design for desktop and tablets
  • UI localization - English and Russian
  • Dark and light mode for different illumination conditions
  • Integrations with POS Software - Iiko, R-Keeper, Micros Symphony etc.
  • Advantageous options for reservation management - Grid, drag&drop features on the floorplan, advanced overbooking system
  • Native multiplatform app for Reservation Management System - February 2024
White-Label Mobile app
Consolidates all systems
into one app
  • Loyalty cards and bonus points balances
  • Available time-slot reservations for any connected restaurant and a direct link to the hostess system
  • Transition to food delivery from your restaurant of choice
  • Also contains ratings and detailed filters for the represented restaurant group
  • Events, videos and restaurant news
  • An option to spend bonus points to internal additional services and partners promocodes
  • Communication with clients via push-messages and SMS
Connecting client
to restaurant
Loyalty
and membership program 
For restaurants
Configurable scenarios for soft and hard discounts and cashback reward points with different client levels that can be changed automatically or manually
Extra reward points for the exact date and time, as a gift for registration and birthday date, partner exra points
Integration with worldwide payment systems
Deep analytics with dashboards, flexible financial reporting
Set-off the reward points between different restaurants
Segmented push notifications, including the in-app opening of the third-party weblinks
Wallet cards with NFC with integration to other loyalty systems
Partner privileges and certificates with an option to purchase it with the reward bonus points
New level of communication
with customers through the virtual loyalty cards. All information about the privileges and the list of partners are available through the link on the card. Contactless acceptance of Wallet privilege cards from partners via NFC or QR code reading. The ability to see changes in the account balance on the card in real time.
in Wallet
NFC-cards
Privilege program sucsessfully implemented
For social city projects
For museums
  • Privilege system with QR validation, integrated with mobile app
  • Debiting and crediting of the reward points on the city festivals
  • Hard and soft discounts
  • Communication with clients via push notifications
  • Wallet cards emission
Web-widget
A separate web-widget linked to the rest of the systems through a common platform
delivery service
Food
Partner profile
A convenient partner profile, accessible through a PC, tablet and mobile phone
Details
Detailed manu with photos and item descriptions, easy-to-use navigation
Discounts
Discounts and accumulation of reward point in connection with general loyalty program
The premium audience
Automated placement of restaurant cards in mobile apps for the premium audience of top banks and corporations
ANALYTICS AND DIRECT COMMUNICATION SYSTEM
Communicate with clients
  • The loyalty system accumulates knowledge about the clients and their preferences to make the communication more personalized
  • Segmentation of audiences according to accumulated and combined data in the platform and synchronization with external information sources
  • Easy launch of data marketing scenarios without IT involvement with A/B-testing, personal triggers and scenarios for engagement, website pixels and retargeting to return customers
  • Increase of customer loyalty and repeated purchases with customization of surveys, game mechanics and promo codes for your customers
  • Analysis of the results for business strategy optimization with detailed real-time analytics, LifeTime Value and Сohort analysis that will help to optimize strategy and achieve high KPIs
based on personal approach
Main functions
and features
  • Unite all customer data sources - platform collects and unites all data from different sources and keeps it into a unified customer profile.
- Personal and demographic data
- Behavioral data, history of actions
- Data on participation in loyalty program
- Information about relations between different clients
Contact us:
your business?
info@101-gourmet.com
to change
Ready